Terms and Conditions

Arranging a hire

Prices quoted in the hire list are the price per single unit, unless stated otherwise. Additional charges are made for delivery, collection, installation, operation and for VAT. Discounts are available for the hire of complete systems, and shall be determined by the size of the complete system, prior to the hire period.

The duration of hire shall be calculated as the number of days between the despatch or delivery of the equipment, and its receipt or collection. Variation to this condition may be allowed, but only by prior arrangement. Delivery and collections can usually be arranged at weekends.

Orders for equipment hire should be confirmed in writing by the hirer, prior to the period of hire. Such orders must clearly state the name address and telephone number of the hirer, the address of the location(s) of the equipment during the term of the hire, the required dates of the hire, and the schedule of the equipment required.

Responsibility for the hire

The named contact or organisation hiring the equipment is solely responsible for the equipment once the hire has commenced. The hire is commenced by, on delivery of the hire or collection of the hire equipment.

Equipment is offered for hire on the strict understanding that the hirer remains responsible for the equipment until it is received or collected by Ingram A V, and that the hirer has taken adequate insurance against all losses and damages.

If any equipment is found to be lost during the check in process you will be notified and may be charged replacement fee at list price. Replacement values are an estimate Any damaged equipment will be reported to the customer and replacement or repair costs provided.

Equipment on dry hire must be returned by 12 noon on the date specified in the signed quotation (unless otherwise arranged). Failure to return may incur additional hire charges. If it is likely equipment is to be returned late, contact must be made with Ingram A V to notify of expected arrival time.

Ingram A V is pleased to offer advice and assistance in selecting the most appropriate equipment for the hire's purposes. In cases where the choice of equipment is made by the hirer the equipment shall be supplied in the good faith that the hirer is aware of the uses and limitations of that equipment, and no responsibility can be accepted if it later proves inappropriate.

Hire cancellation terms

• 30 days or more, no charge
• 14-30 days 20% of total hire charge
• 3-13 days 50% of total hire charge
• 2 days or less 100% of total hire charge

Where the hire contains custom or non standard items any costs may be charged at full price.

Payment Terms

Customers without accounts:
Non-account holders will be required to pay for the hire in full, before the hire period, and will also be required to produce adequate personal identification.

Customers with accounts:
Invoices shall be raised on the return of the hired equipment, or monthly in the case of hires of two months duration or more, and shall be due for payment by return. Credit accounts may only be established by prior arrangement. Overdue accounts may be subject to interest charges calculated on a weekly basis, at a rate of 8% plus the Bank of England interest rate.